![]() Here’s a list of all features that come with integrating Gmail/Outlook with Salesforce Conclusion Or you can try the Trailead module that takes you step by step through the whole integration: Gmail Outlook The process of integrating Gmail and Outlook is documented in detail here. When integrated, sales reps can work with Salesforce data directly in Gmail or Outlook or in the Salesforce Inbox mobile app. That’s why Salesforce lets you integrate your favorite email providers with your Salesforce organization. And switching between two different applications is the opposite of productive. ![]() If your company has just started using Salesforce, they might not be too happy about their new tools for contacting clients. For many of them it’s their second nature. Sales reps spend up to 28% of their day sending and reading emails. ![]() Integrate Outlook and Gmail with Salesforce See the official documentation on Send List Email It’s usually 5,000 emails sent per day, so be mindful of that. Also, list email count against your org’s daily email send limit. Remember that you can manually select up to 200 leads or contacts from a list view. By doing that, they should be able to select contacts or leads in the related list view section and click the Send List Email action. To enable Send List Email, make sure that users have the “Allow sending of List Emails” permission assigned to them. ![]() If you aren’t familiar with Marketing Cloud, check out our articles: Guide to Salesforce Marketing Cloud Marketing Cloud Setup - Definitive Guide Marketing Cloud Lists and Data Extensions a profile center where clients can unsubscribe to mailing lists). They will give you much more insights into the performance of your marketing campaigns, and will include the features that are enforced by law (e.g. You might be tempted to use this for marketing campaigns, but it’s recommended to use other tools for that, such as Pardot, Marketing Cloud or 3rd Party solutions available in the AppExchange. It’s worth noting that each email sent with Send List Email is sent out as an individual email. In Lightning, we can use “Send List Email” to do the same thing. To send bulk email to Leads, Contacts or Campaigns Members in Salesforce Classic we had a feature called “Send Mass Email”.
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